Vetoquinol Corporate brochure 2013

/21* 67$1',1* 5(/$7,216+,36 MAINTAINING LONG-STANDING RELATIONSHIPS WITH CUSTOMERS In permanent contact with its customers, Vétoquinol is constantly fine-tuning its product offering so as to keep up with their changing requirements. Constantly on the look out for market developments, the Group aims to establish long-standing partnerships with various animal health companies in order to bring continuous improvements to treatment and relationships with animals. ,1 7+( 0,'67 2) 7+( 352)(66,21$/ &20081,7< Veterinarians are an essential link in the animal health chain. New drug projects regularly spring forth from the Group's various scientific partnerships with veterinary colleges. Its daily presence goes beyond the mere supply of products: the Group provides real support for vets and offers them training programs to improve the treatment they administer to animals. The strong link with vets and pet owners is reinforced by the "educational" resources provided to veterinary practices to promote proper use of drugs. Technical training, sales brochures, prescription monitoring, continuous improvement of practices are the daily preoccupation of our field representatives. '$,/< $16:(56 72 48(67,216 In North America, Vétoquinol offers pig and poultry farmers, with the co-operation of veterinarians, disinfection services for their premises to adapt them to the requirements of anti-infective treatment. We are so close to our customers that best practices and concern for animal health as a whole are a common goal for both parties. In the same way as for human health, customers inquire about the precautions to be taken in looking after their animals. By means of its websites and mobile applications, Vétoquinol helps its customers to find the information they are looking for. The Group also makes use of social networks as a powerful communication tool, a sign of the Group's desire to support its customers on a daily basis. With Equistro®, the Group's range of products for horses, the relationship Vétoquinol maintains with its customers is as close as that which exists between its products and the animals themselves.